Frequently Asked Questions
Get clear answers about our products, policies, and your research needs.
Product & Usage
What are research peptides?
Research peptides are short chains of amino acids used exclusively for laboratory research. They are not for human or animal use.
Are your peptides pharmaceutical grade?
Our peptides exceed 99% purity and undergo rigorous third-party testing, but they are not intended for therapeutic or medical use.
Can I consume or inject your peptides?
No. All products are strictly for laboratory research purposes only and are not intended for human or animal consumption.
What form do the peptides come in?
All peptides offered by The Peptique are provided as lyophilized (freeze-dried) powder in sealed glass vials. This form ensures maximum stability and shelf life during storage and transport. Prior to use in research, the powder must be reconstituted with bacteriostatic water or another appropriate solvent.
Quality & Certifications
Do you provide Certificates of Analysis (COAs)?
Yes, each product comes with a COA from a third-party lab, available on the product page.
Do you offer custom or bulk orders?
Yes, we do. Please contact us for custom synthesis or volume pricing.
Shipping & Delivery
Where do you ship?
We currently ship within the United States only.
How fast will my order ship?
Orders placed before 12 PM CST ship the same business day.
Do you offer free shipping?
Yes, shipping is free on U.S. orders over $400.
Will I receive a tracking number?
Yes, you’ll receive tracking info via email as soon as your order ships.
Returns & Packaging
Do you accept returns or exchanges?
Due to the sensitive nature of our products, we do not accept returns. Contact us if there’s an issue with your shipment.
Customer Support
Can I speak with someone about a product?
Yes, our team is here to help. Reach out via our contact form with any questions about product specs or COAs.
Still have questions? Our team is here to help. Contact Us and we’ll get back to you quickly.